Refurbished iPhone 11 - Unlocked

What Refurbished Means at WayCase:
• Every device passes a strict 100-point physical performance inspection.

Our Quality Commitment:
• Unlike mass-market marketplaces, we never use low-grade, generic aftermarket replacement parts.

The Authentic Guarantee:
• Every phone retains all its original factory-fitted components—guaranteeing a 100% authentic genuine screen, battery, colour accuracy, flawless Face ID tracking, and long-term reliability.

Our Peak Capacity Standard:
• Every device we dispatch is strictly tested to guarantee a minimum battery health capacity of 85% or higher. This ensures long-lasting, all-day performance that meets Apple's original factory operating criteria.

Our Strict Parts Policy:
• Unlike mass-market marketplaces that install low-grade components, we do not use generic aftermarket batteries. If a phone's battery health falls below our premium 80% threshold during our 100-point diagnostic check, it is updated using parts that prevent annoying "Unknown Part" system warning popups in your iOS settings.

Global Network Compatibility:
• Yes. Every single device we dispatch is fully unlocked at the factory level. This guarantees complete compatibility with any major carrier network worldwide, including EE, Vodafone, O2, Three, and all international networks.

Frictionless Setup:
• You can securely drop your existing SIM card or activate a digital eSIM straight into your phone out of the box with zero network restrictions or contract complications.

Premium Unboxing Experience:
• Genuine Refurbished Device: Fully tested and polished to your selected condition grade.
• Branded Packaging Note: Every phone is securely shipped in our premium custom retail boxes (original Apple packaging is subject to availability).

Included Accessories:
• Fast-Charging Cable: USB charging and data sync cable.
• SIM Ejector Tool Pin: For immediate carrier activation out of the box.
• Official WayCase Warranty Card: Outlining your comprehensive 12-month coverage.

Eco-Friendly Packing Note:
• To reduce electronic waste and minimize our carbon footprint, a mains wall charging brick plug is sold separately.

Comprehensive Hardware Protection
• 12-Month Standard Warranty: Every device includes a full 12-month warranty from the date of delivery.
• Optional 24-Month Extended Warranty: Upgrade your protection at checkout for an additional year of cover and complete peace of mind.

What's Covered
• Internal Hardware Faults: Touchscreen defects, Face ID or Touch ID failures, and other hardware malfunctions.
• Performance Guarantee: We guarantee your device will perform to our certified refurbishment standards throughout the warranty period.

What's Not Covered
• Accidental Damage: Cracked screens, impact damage, bent frames, and other physical damage.
• Liquid Damage: Water exposure, moisture ingress, or corrosion caused after delivery.
• Normal Wear & Tear: Cosmetic marks, scratches, battery degradation through normal use, and general ageing.

Yes, absolutely. We guarantee that 100% of our iPhones are authentic, genuine Apple products.

• Official Serial Numbers: Every device comes with a unique serial number that can be verified directly on Apple’s official website.
• Quality Guaranteed: We source our inventory through trusted, authorized channels to ensure you receive a legitimate device every time.
• Full Warranty: All devices are backed by our comprehensive warranty and satisfaction guarantee for your total peace of mind.

Yes, you can! Our seamless trade-in program allows you to upgrade instantly without being left without a phone.

• 1. Get an Instant Quote: Complete our quick online valuation form to see what your old device is worth.
• 2. Buy Your New Phone First: Place your order for your new iPhone today at full price so we can ship it out to you immediately.
• 3. Send Your Old Phone: Once your new phone arrives, transfer your data, pack your old phone, and send it to us within 14 days using our prepaid shipping label.
• 4. Direct Cash Refund: After our team verifies your old device's condition, we will issue a direct refund back to your original payment method, instantly lowering your upgrade cost!

No. In line with Apple's commitment to environmental sustainability, a charging brick is no longer included in the box.

• The Reason: This initiative significantly reduces carbon emissions and electronic waste by minimising packaging size and utilising existing accessories that many users already own.
• What is Included: Every iPhone comes equipped with a high-quality USB-C charging cable inside the box.
• Need an Adapter? If you do not have a compatible wall charger, a high-performance fast-charging adapter can be added to your order for an additional cost during checkout.

Fast & Secure UK Shipping
• Free Fully Tracked Delivery: Every order includes free tracked UK shipping with real-time delivery updates from dispatch to doorstep.
• £1,000 Insured Special Delivery: High-value devices are shipped using Royal Mail Special Delivery Guaranteed, fully tracked, signature required, and insured for up to £1,000 for complete peace of mind.
• Next-Day Delivery Available: Need it urgently? Upgrade at checkout for guaranteed next-working-day delivery.

Our Dispatch Standards
• Same-Day Dispatch: Orders completed before our daily dispatch cut-off are securely packed and shipped the very same day.
• Signature Confirmation: All premium deliveries require a signature on arrival, ensuring your device reaches the intended recipient safely.
• Live Tracking Updates: You'll receive a tracking link by email as soon as your WayCase order leaves our facility.

Yes, we make premium refurbished tech affordable. WayCase fully supports flexible financing choices at checkout, including Klarna and PayPal Pay in 3. This allows you to split the total cost of your premium device into interest-free installments with zero hidden fees.